Privacy Policy

1. Data We Collect

• Account information — name, email address, phone number, and company name when your account is created.
• Project data — ideas, requirements, interview answers, files, and other content you submit through the platform.
• Payment records — invoice and transaction metadata (amounts, dates, method). Card and wallet details are processed by our payment providers and are never stored on our servers.
• Support activity — tickets, replies, and related communication history.
• Technical data — session cookies, IP address, and browser information required to operate and secure the service.

2. How We Use Your Data

• To run your projects: requirement analysis, proposals, milestone delivery, and invoicing.
• To operate the maintenance & support subscription and ticket system.
• To send service notifications (project status, invoices, review requests).
• To improve platform quality, security, and performance.

We do not sell your personal data to third parties.

3. Third-Party Processors

• AI providers — project requirements you enter may be processed by our AI engine to generate analysis and proposals.
• Payment gateways — Stripe and Instapay process payments under their own privacy policies.
• Email services — used to deliver notifications and invoices.

4. Cookies & Sessions

We use essential cookies for authentication and security (session, CSRF protection). We do not use advertising trackers.

5. Data Retention & Security

Project and account data is retained while your account is active and as required for accounting and audit purposes. We apply role-based access control, encrypted connections (HTTPS), and audit logging of sensitive actions.

6. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data, subject to legal and accounting retention requirements.

7. Contact

For any privacy question or request, email us at contact@idigital-cs.com.